Managing a Router – Tips from an ISP

Working webinars are a new part of Wyoming’s Cybersecurity Competition for Small Businesses. The first one was on February 25th and featured Jason Jenkins from Silver Star Communications and Dave Berry from Range, two Wyoming internet service providers (ISPs).

One of the questions we get every year in the competition is Where does my ISPs responsibility end and mine begin? So, we created a working webinar to discuss that exact question.

This video features Jason Jenkins of Silver Star Communications discussing how to manage a router. He goes through updating the software on the router (called firmware), changing the administrative password, and changing the wireless password.

YouTube player

Stay tuned to our video series this week releasing 5 videos:
1. Renting versus buying equipment on your own – pros and cons (Monday 3/8/21)
2. Terminology for basic networks (Tuesday 3/9/21)
3. Managing a router – tips from an ISP
4. What you need to know about ISPs and managing your voice applications
5. Where does your ISP’s responsibility end and yours begin?

For more information about upcoming working webinars, visit

To register for Wyoming’s Cybersecurity Competition (free to all Wyoming businesses), visit

Free because of our members and sponsors!


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